Getting customer is as difficult as retaining them. How can you stand out and compete with the ever intense competition and increasing globalization? Many will agree that effective customer retention strategy is becoming increasingly important. Hence our focus on this blog.
If you want to remain competitive in this digital age, most businesses know that, today, data analytics is the core of business decisions. As technology continues to become part of every aspect of businesses, the data is being leveraged more than ever to bring agility by simulating and exploring different scenarios based on their success potentials.
This is Part 2 of the blog as we learn and explore more about social media and sentiment analytics and how they are crucial to your business to seek feedback and gain insights on your brand or product. In this case study we analyze Singapore Top Brand and the World’s Best Airline
Customers have access to various choices of products and services in the market. what customers dislike about your brand? what should be focused to retain your customer, and what can make customer happy enough to promote your products and services to their friends and family or even online? Click to find out more!
Have you wonder which Business Intelligence tool is the best for your organization? There are many BI Tools out there for you to choose from.
In questionnaires, it is very common to see the questionnaire asking you “From 1 to 5, how much would you rate…?” (1 is totally negative and 5 is totally positive or vice versa).
So-called ‘Dashboards’ are heard in our analytics driven world but what exactly is dashboard and why we should do it?