Do you know what are your customer talking about you?

Social media sentiment analytics is a practice where many businesses invest heavily as these data gathered from social network is crucial in analyzing their feelings or emotion on their product. These sentiments can impact businesses on how they can make better product.

Do you know what are your customer talking about you?

and their feelings on a particular product. Consumer usually share their sentiments on social medias, forums and various platform such as Tiktok, YouTube, Facebook, news feed, twitter or even blogs.