A customer dashboard lets you easily gather and visualize customer data from multiple channels for your online store or ecommerce site, so that you can get a better understanding of your customer base, and gain insights into your customers’ expectations.
Social media sentiment analytics is a practice where many businesses invest heavily as these data gathered from social network is crucial in analyzing their feelings or emotion on their product. These sentiments can impact businesses on how they can make better product.
and their feelings on a particular product. Consumer usually share their sentiments on social medias, forums and various platform such as Tiktok, YouTube, Facebook, news feed, twitter or even blogs.